There's no doubt that the last few months have been difficult on many levels.
Many of us have had to deliver difficult news at work, or we've been on the receiving end of difficult news.
In either case, one of the most valuable qualities possessed by leaders is their ability to maintain composure during challenging times. It is a key part of executive presence, and there are times when it can make or break your career.
You may think that the only people who need this ability are those at the top of the ladder.
That’s simply not true. No matter what your level or role, you will likely face a difficult situation or two in your career. How you handle it matters. Deliver difficult news well, and you can earn greater trust from others. Do it poorly, and you will confuse people and be seen as a weak leader.
So how do you keep your composure as a leader and communicate effectively during challenging situations? I recommend the following four steps:
Begin practicing how you speak and use your body language, as you continue your rise up the ladder. The bigger your role, the higher the stakes when times are tough.
So, remember: In times of crisis, others will be looking to you for knowledge and guidance to see them through.
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